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AIChatshoppie -Australia's Generative AI Ticketing Platform

AIChatshoppie -Australia's Generative AI Ticketing PlatformAIChatshoppie -Australia's Generative AI Ticketing PlatformAIChatshoppie -Australia's Generative AI Ticketing Platform

Empowering smarter ticket discovery, seat visualization & dynamic pricing.

Explore the AI Platform Demo
Explore Platform Capabilities

AIChatshoppie -Australia's Generative AI Ticketing Platform

AIChatshoppie -Australia's Generative AI Ticketing PlatformAIChatshoppie -Australia's Generative AI Ticketing PlatformAIChatshoppie -Australia's Generative AI Ticketing Platform

Empowering smarter ticket discovery, seat visualization & dynamic pricing.

Explore the AI Platform Demo
Explore Platform Capabilities

About AIChatshoppie LLM – Australia’s Generative AI Platform

 AIChatshoppie is a cutting-edge Generative AI venture spearheaded by Automation Spectrum Pty Ltd, based in Melbourne, Australia, with global commercialization support from Chatshoppie Inc. in Delaware, USA.
We specialize in developing domain-specific Large Language Models (LLMs) that leverage AI solutions to revolutionize the ticketing and live-event industry through intelligent automation, enhanced seat-discovery visualization, and data-driven analytics.
Our mission is to establish Australia as a global hub for applied Generative AI innovation, fostering local R&D, high-skilled employment, and export growth in smart event technologies.
The platform integrates advanced features such as 3D seat mapping, predictive analytics, and the Falcon 7B model to deliver real-time event intelligence and tailored audience experiences. AIChatshoppie LLM bridges advanced AI research with commercial deployment, accelerating digital transformation for event organizers, venues, and entertainment platforms worldwide. 

AI Infrastructure & Agent Innovation

AIChatshoppie is evolving into a Gen AI ecosystem powered by scalable, cloud-native infrastructure

Our next-generation architecture introduces intelligent agents, powered by AI solutions like Falcon7B, that collaborate across live-event workflows—from real-time seat optimization and demand forecasting to predictive marketing and customer-support automation using Ticketing AI. 


Each agent operates on a secure, Australian-hosted AI backbone—a sovereign, open infrastructure designed for data residency, resilience, and low-latency inference.
This approach ensures full independence from foreign cloud providers while enabling scalable, cost-efficient AI deployment. 


This framework supports seamless integration with third-party ticketing systems, IoT sensors, and audience-analytics dashboards — laying the foundation for Australia’s first sovereign, AI-powered event-operations platform that can extend across other industries such as retail, sustainability, and ESG analytics. 


This initiative strengthens Australia’s leadership in Generative AI by fostering innovation, sovereign data capability, and high-value employment in digital and event-technology sectors. 

AIChatshoppie LLM

Multi-Agent Architecture

AIChatshoppie uses a sovereign, cloud-native AI stack. An LLM orchestrator coordinates a multi-agent layer for discovery, pricing, analytics, and marketing. A vector index keeps responses context-aware, and results flow into our Cloud Dashboard and partner integrations. 

Discuss our AI Vision

Technology Stack & Architecture

AIChatshoppie LLM is built on a modern, scalable architecture designed for continuous AI innovation.

Core Technologies:


  • Backend: Python (Django, Flask) with modular API design.
  • Frontend: React + Angular integration via Webpack 5 Module Federation.
  • AI Layer: Generative AI and retrieval-augmented learning models for domain-specific understanding. 
  • Database: PostgreSQL with multi-tenant schema for client segmentation. 
  • Infrastructure: AWS EC2, Render, Nginx, Jenkins (CI/CD pipeline). 
  • Visualization: TailwindCSS, Chart.js, and custom React UI components designed in Figma


Architecture Highlights:


  • Multi-tenant back-end serving segmented clients and venues. 
  • Multi-frontend design supporting Angular hosts and React remotes. 
  • Cloud-native deployment with independent CI/CD for each app layer. 
  • Extensible AI middleware enabling domain-specific LLM fine-tuning and RAG integration
     

Built for Every Experience-Driven Industry

AIChatshoppie LLM was first designed for the global ticketing industry, helping promoters and venues automate discovery, upselling, and customer engagement.  


The same AI engine will power use-cases across retail, hospitality, and entertainment, adapting to each sector’s data and customer journey — while retaining the same proven core. 


 🎟️ Ticketing : Smart seat discovery & VIP upsells

 🛍️ Retail  :   AI product discovery & conversion

🏨 Hospitality: Conversational concierge & smart offers


Enterprise Deployment Case Study – TicketSearch Australia

About the Client – TicketSearch (Global Ticketing & Event Intelligence Platform)

TicketSearch is a leading global SaaS-based ticketing and event-management platform operating across 20+ countries, including the United States, Canada, Australia, New Zealand, Mexico, the Caribbean, Malaysia, Singapore, Indonesia, and Vietnam. Serving 3,500+ venues and millions of users, the platform delivers integrated solutions for ticketing, membership management, marketing automation, and real-time analytics.


Its diverse client base spans stadiums, theatres, museums, sports clubs, and universities, reflecting the platform’s adaptability across cultural and commercial sectors. TicketSearch’s focus on innovation, user-centric design, and continuous product evolution has positioned it among the fastest-growing ticketing platforms in the Asia-Pacific region.

Powering Live Event Intelligence with Real-Time Analytics and Scalable Infrastructure

Automation Spectrum Pty Ltd delivered an enterprise analytics suite for TicketSearch, one of Australia’s leading event and ticketing platforms. Our team engineered 11 production-grade dashboards using React.js, Django, and AWS infrastructure, enabling real-time event analytics, promoter insights, and multi-tenant data visualisation.


This collaboration laid the technical foundation for the AIChatshoppie LLM ecosystem, enabling Generative AI-powered decision-making, dynamic pricing, and smart venue intelligence — a direct demonstration of Australian AI innovation with global commercial potential.

 ✅  Delivered: 11 interactive dashboards spanning Overview, Promoter (4), Scanning, Voucher, Donations, Marketing, Membership, and Event Snapshot Analytics — enabling real-time performance tracking and data-driven insights.
Technologies: Django, React.js, AWS EC2, NGINX, Jenkins CI/CD, AWS CodePipeline, and AWS CodeDeploy — ensuring continuous integration, deployment automation, and scalable infrastructure for multi-tenant analytics.
🤝  Ongoing Collaboration: Active commercial engagement under a continuing agreement with TicketSearch, supporting feature expansion, predictive analytics, and integration of AIChatshoppie LLM-based intelligence into production systems. 

Pilot & Strategic Partners

✅TicketSearch – Active pilot implementation integrating AIChatshoppie LLM dashboards and analytics

🤝 Ticketmaster – Planned collaboration under 2026 innovation roadmap for global event AI automation

🌐 Expanding internationally through partnerships with ticketing networks and venue platforms

ROI & Business Impact

Empowering the Global Ticketing Industry with Measurable Results

AIChatshoppie LLM is a commercially proven Generative AI platform that enhances discovery, personalization, and revenue optimization for ticketing and live event platforms. 


 Our ROI analysis for a global ticketing leader demonstrates how domain-specific AI automation can deliver over USD $205 million in annual value, scaling to $615 million+ in three years across global operations.  


205M+ Annual ROI Potential for Enterprise Ticketing Platforms 


AIChatshoppie delivers measurable impact across revenue and engagement channels:  


 +$50M | Instant Upsell Engine  

 –25% | Cart Abandonment  

 –40% | Support Load  

 +$10M | Concierge Add-Ons  



 Detailed ROI data available upon request. 



Contact Us

📍 Automation Spectrum Pty Ltd

 Based in    Melbourne, Australia, Automation Spectrum Pty Ltd develops cutting-edge AI solutions such as  AIChatshoppie LLM and Falcon7B, leveraging Generative AI and Ticketing AI technologies to drive innovation across the live-event and analytics industries.
ABN: 80 636 637 904 

Email: anup@aichatshoppie.com Registered U.S. Entity: Chatshoppie Inc., Delaware

 © 2025 Automation Spectrum Pty Ltd. All rights reserved.
Developed in Australia | Powered by Generative AI 

💱 Currency: All pricing displayed in AUD. USD/EUR pricing available upon request. 🏛️ Government, non-profit and council discounts available.

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